Junior Compliance Coordinator

Melio is a TLV-based Fintech startup (and tech Unicorn!) that enables small businesses in the US to pay their bills in more efficient ways. This improves their finances and frees them up to focus more on managing the businesses they love. With our unique approach to small business payments, we're the fastest-growing payment solution in the United States.

What makes Melio unique?Well, we've made B2B payments as simple as P2P payment apps. Currently, 42% of business payments in the US are made by check… yikes!

About the position:

You’d be joining the team working behind the scenes to protect Melio from bad actors; managing the risks that might have adverse impacts on our product, financials and our ability to meet client needs.  This includes identifying fraud typologies and red flags indicative of money laundering and other anomalous activity.  You’ll help to ensure that the user activity and company processes are in line with industry best practices, and ensure compliance with company policies and legal agreements with financial partners.

Roles and Responsibilities:

Day to day transaction monitoring:

• Handle daily transaction analysis to support on-going business
• Perform hands-on investigations/analysis and provide insights
• Define and label any concerning patterns and rings of suspicious activity in our system
• Willingness to support U.S time zones and workdays

Customer onboarding: 

• Identify and corroborate customers business 
• Send and review document requests
• Perform enhanced due diligence on higher-risk customers 

Qualifications we’re looking for: 

• Excellent written and verbal communication skills, with native level English
• High level of professionalism with a focus on organizational skills and attention to detail
• Customer service experience a plus

Our ideal candidate? You are fascinated by the world of payments. Always thinking of potential compliance vulnerabilities and loopholes, you are able to think big picture even while handling a live payment in the day-to-day. You know the limitations of both manual review and automatic decision logic and understand the challenges at the intersection of automation and manual insights. You have a broad knowledge of compliance regulations in the payments industry and understand the implementation of those on a business level. On game night, you're the one with your head in the rulebook. You’re here to problem-solve rather than criticize existing conditions, and you’re always looking for better ways to do things. 

Most importantly, you’re a top-notch team player, proactive, positive and fun to be around.