Proficio is one of the fastest growing Managed Detection and Response (MDR) providers (formerly MSSP) in America, providing 24×7 security analysis and monitoring services to mid to large-sized enterprises. Our growth is being fueled by the rapid rise in cloud-based services, the acceptance of the Software-as-a-Service (SaaS) model, and the increasing number of cyber security attacks on businesses, hospitals and government. We have developed proprietary security content and threat intelligence tools to identify and proactively defend against advanced attacks and insider threats.
We are looking for top performers to join our exciting fast growing company to help address the most challenging security issues in the industry. If you are a serious security professional looking to catch the next wave, we should talk. As a Proficio SOC Analyst, you will be responsible for helping our customers to identify security threats, thwart hackers, and prevent data breaches. You will work with the industry’s leading SIEM technology to monitor security events, prioritize alerts, and investigate and remediate incidents.
Direct experience in a Security Operations Center (SOC) is ideal, but we are looking for people who can use their knowledge of security, analytical abilities, and strong communication skills to take on one of the most challenging roles in this exploding field. This is an opportunity to learn, contribute, and grow unlike few others in the IT industry today.
Roles and Responsibilities
Event monitoring using a SIEM Console
Watch active channels/dashboards and replay and interpret events
Create annotations, reports and cases
Investigate incidents using channels, event graphs, annotations, cases, and reports
Recognize patterns or inconsistencies that could indicate complex cyber attacks
Recommend improvements to service, efficiency and quality of work
Develop and document appropriate troubleshooting techniques
Demonstrate excellent communication and customer care skills
Meet defined service level agreements regarding response time and customer notification
Requirements
Undergraduate degree in a systems administration, networking, or technical field such as computer science or engineering, or equivalent work experience
Experience as a SOC Analyst is preferred but not required
Experience with ArcSight or SIEM technology is preferred but not required
1-2 years of practical experience with security technologies like SIEM, firewalls, IDS/IPS, and vulnerability management
Solid understanding of computer network fundamentals including address resolution protocol, routing, network address translation, virtual private networks, and the OSI model
Ability to read and interpret network diagrams
Excellent communication skills
Ability to work in a dynamic and rapidly changing environment
Benefits
Competitive SalaryComprehensive health insurance plans