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Cyber Threat Operation Center Shift Lead

Accenture Federal Services delivers a range of innovative, tech-enabled services for the U.S. Federal Government to address the complex, sensitive challenges of national security and intelligence missions.

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Job Description: 

The Cyber Threat Operation Center Shift Lead supports Microsoft Azure Systems hybrid cloud infrastructure and its applications. They are responsible for supporting the CTOC Lead in effectively monitoring all infrastructure and systems, remediating incidents, coordinating escalations, running support bridges, providing customer service and performing all operations & maintenance activities of hybrid cloud resources.

Responsibilities include:

  • Works with the Infrastructure and Engineering Staff to incorporate tools and best practices that ensure control requirements are addressed to promote a robust security posture for the communications aspects of applications in cloud offerings
  • Works closely with project teams to assist in the migration of systems from their current environment into the hybrid TI infrastructure while ensuring the security and integrity of the system
  • Follows documented technical approaches to assess threats and residual risks, along with specifying the implementations required for the program
  • Works with the Infrastructure and Engineering Staff to incorporate tools and best practices that ensure control requirements are addressed to promote a robust security posture for the communications aspects of applications in cloud offerings
  • Works closely with project teams to assist in the migration of systems from their current environment into the hybrid TI infrastructure while ensuring the security and integrity of the system
  • Follows documented technical approaches to assess threats and residual risks, along with specifying the implementations required for the program
  • Utilizes the organization tasking tracking database, framework and application to manage security operations and make the necessary reports based on due dates, assignments, coordination requirements, percent of completion, completion and archival. Devises solutions to operational problems within the capacity and operational limitations of installed equipment
  • Analyzes change requests for security impacts and provide recommendations to the program
  • Monitors and tracks security-related defects and resolutions; assigns tasks to the appropriate working group or individual and Coordinates and facilitates working groups and integrated process teams to achieve solution
  • Assists in establishing and implementing a Continuous Diagnostics and Mitigation (CDM) capability with integrated security controls
  • Focuses on communications and networking needs between Cloud and on premises Data Centers, and Cloud and Internet (VPN) users
  • Enables continuous monitoring to proactively survey, monitor, and track security-related defects and the status of their resolutions to report to the program
  • Identifies specific areas of concern related to securing sensitive data in a both a cloud and data center environments
  • Provides thought leadership to provide guidance and best practices
  • Generates documentation as required by the program

Here's what you need:

  • 8 years of experience supporting cloud infrastructure
  • Bachelor’s degree or additional 4 years of cloud infrastructure experience
  • Prior experience leading a team in 24 x 7 operation
  • Day shift role, but must have flexibility in hours
  • DoD 8570 Compliant with IAT Level 1 certification

Bonus points if you have:

  • Engineering solutions within multiple Cloud Service Providers, in particular Azure
  • Acquisition, installation, maintenance, and usage of the Government Enterprise networks
  • Microsoft and/or Red Hat certifications highly desired
  • Experience in Grafana or MSFT Sentinel or equivalent incident response tool
  • Experience with an incident tracking system desired

Security Clearance:

  • An active TS/SCI clearance is required to start

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and information on benefits offered is here.    

Role Location: Range of Starting Pay for role  

California: $122,600 - $198,800 

Colorado: $122,600 - $171,700 

New York City: $141,800 - $198,800

Washington: $160,500 - $182,800

Eligibility Requirements

US Citizenship required.

Important information

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture Federal Services

Accenture Federal Services is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. An active security clearance or the ability to obtain one may be required for this role. Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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