Rackspace

Job Summary:  The role of the Citrix Engineer is to maintain the current and future Citrix Epic Healthcare customer environments. You will be responsible for ensuring that all environments are operationally available 24/7. You will also be responsible for maintaining Citrix images using provisioning service technology for the distribution of Epic Healthcare software installs/updates/upgrades, and applicable 3rd party software integrations. In addition to the role, you will review monthly OS level and 3rd party vulnerability scans and perform remediation(s) identified by the security vendor. Monthly Microsoft vulnerability patching to the image will also be required Work Location: Remote<h3>Key Responsibilities: </h3><ul><ul><li>Maintain and operate in daily operation support for the Epic Healthcare customers.  </li><li>Complete requests that meet our defined SLO for Epic Healthcare customers.  </li><li>Provide application level troubleshooting expertise that is within the Citrix virtualized environment.  </li><li>Maintain the resolution of incidents that meet our defined SLA for Epic Healthcare customers. </li><li>Participate in ITSM related policy process. </li><li>Respond to emergency and after-hour issues that are related to the Citrix H&amp;D (Hyperspace &amp; Desktop) work-stream. </li><li>Understand  Kuiper, System Pulse, Hyperspace applications from an administrator level </li><li>Handle all the daily operations of the H&amp;D components </li><li>Assist with managing the Citrix and VMware environments as needed </li><li>Lead Product Release management functions which may include develop &amp; perform test plans, facilitate end user testing, and develop application validation scripts for ongoing operations team </li><li>VMWare experience </li></ul></ul><h3>Qualifications: </h3><ul><ul><li>Epic Certification in one or more W&amp;SS workstream </li><li>Strong understanding of VMWare </li><li>Citrix Certified Administrator (CCA) </li><li>Bachelors Degree or applicable experience</li>Discover your inner Racker: <a href="https://rackspace.jobs/culture/" rel="noopener noreferrer nofollow ugc" target="_blank">Racker Life</a></ul></ul>For applicants working in California, Colorado, Washington, or New York City, we are excited to share the base salary ranges for this position exclusive of fringe benefits or potential bonus.  The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The anticipated starting pay range of California, Washington state and New York City applicants for this role is $104,300 - $138,800. The anticipated starting pay range of Colorado applicants for this role is $95,800-$126,600. Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus commissions, or other discretionary payments.  The discretionary payments are based on company and/or individual performance and may change at any time.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.#LI-STORMAbout Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

United States

Citrix Epic HealthCare Engineer III- US

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.The OpenStack Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide an important level of technical support to our customers via the phone, ticketing system, and automation.  This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process.  Provides a framework for system development, maintenance, and enhancement efforts. Implements standards and guidelines of OS support. Analyses systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. You are expected to take the initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer's solution. Keeps informed of emerging technologies.  Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.On-site role based in Riyadh, KSA. <h3>Responsibilities:</h3><ul><ul><li>OpenStack Deployment and Management:</li><li>Supporting, deploying, and managing OpenStack-based private cloud infrastructure.</li><li>Configuring and maintaining OpenStack services such as Nova, Neutron, Cinder, and Keystone.</li><li>Knowledge of Canonical OpenStack, Juju, and Lxd containers.</li><li>Good to have an understanding of advanced OpenStack services Octavia, Designate, Masakari etc.</li><li>Knowledge of Storage solutions such as Ceph.</li> <li>Kubernetes Orchestration:</li><li>Implementing and managing Kubernetes clusters for container orchestration.</li><li>Deploying and maintaining applications within Kubernetes environments.</li><li>Knowledge of Charmed Kubernetes.</li><li>Integration and Automation:</li><li>Integrating OpenStack and Kubernetes technologies for seamless operation.</li><li>Developing automation scripts and tools for provisioning, monitoring, and scaling cloud resources.</li><li>Performance Monitoring and Optimization:</li><li>Monitoring system performance and optimising configurations for maximum efficiency.</li><li>Troubleshooting and resolving issues related to OpenStack and Kubernetes environments.</li><li>Troubleshooting skills with respect SDN OVN networking, performance benchmarking with respect to CPU and disk utilization.</li><li>Knowledge on Elastic search, Logstash, Kibana monitoring stacks.</li><li>Security and Compliance:</li><li>Implementing security best practices and ensuring compliance within OpenStack and Kubernetes setups.</li><li>Managing access controls, authentication, and authorization mechanisms.</li><li>Good to have knowledge on CIS benchmarking.</li><li>Documentation and Reporting:</li><li>Creating and maintaining technical documentation, including system configurations and operational procedures.</li><li>Generating regular reports on system performance, capacity, and utilization.</li><li>Collaboration and Support:</li><li>Collaborating with cross-functional teams to integrate OpenStack and Kubernetes solutions with existing systems.</li><li>Providing technical support and assistance to resolve issues related to cloud and container environments.</li></ul></ul><h3>Requirements</h3><ul><ul><li>Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).</li><li>Strong experience in Linux system administration and with scripting languages (e.g., Python, Bash) for automation and management tasks.</li><li>Hands-on experience with OpenStack deployment, configuration, and management.</li><li>Knowledge of Software Defined Storage systems such as Ceph</li><li>Proficiency in deploying and managing Kubernetes clusters in production environments.</li><li>Strong understanding of containerization concepts, Docker, and container orchestration with Kubernetes.</li><li>Knowledge of cloud-native principles and microservices architecture.</li><li>Excellent troubleshooting, problem-solving, and communication skills.</li><li>Prior experience in a customer-facing support role</li><li>Relevant certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Certified OpenStack Administrator (COA) and Certified Kubernetes Administrator (CKA) would be preferred.</li></ul></ul><h3>Additional Skills (optional):</h3><ul><ul><li>Familiarity with other cloud platforms like AWS, Azure, or GCP.</li><li>Experience with software-defined networking (SDN) solutions in cloud environments.</li><li>Knowledge of infrastructure as code (IaC) tools like Terraform or Ansible for provisioning and configuration management.</li></ul></ul>#LI-LP2About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Saudi Arabia

Riyadh

OpenStack Engineer

JOB DESCRIPTION:Systems Operations Admins are crucial to delivering a great customer experience; they are the first point of contact and are expected to provide technical support and resolution to our customers over phone and support tickets. They are responsible for managing the Rackspace’s global support ticket queues and first line resolution to issues in scope. They are expected to display good judgment in decisions they make, creating and maintaining customer loyalty by going above and beyond the customer’s expectation. They are critical in helping us deliver a FANATICAL experience.As a Systems Operations Admins you will play a key part in resolving and, when required, escalating technical issues for customers via phone and ticketing. You will act as a positive role model for colleagues within your team, striving to live the Rackspace Core Values.JOB REQUIREMENTS:Key AccountabilitiesInitial investigation and resolution of technical requests and monitoring alerts.Phone resolution for issues in scope of role and in accordance with team playbook guidelinesTakes ownership and works on intra-team escalations (phone/ticket)Escalates support requests according to escalation procedures Second rollover point for inbound customer callsIncident management (identification, assist in managing and escalation)Ad hoc queue managementEnsuring we adhere to customer &amp; SLA commitmentsProviding Fanatical Support in all of the above Key Performance IndicatorsKPIs Include (not limited to):80%: Ticket &amp; Phone Contribution: Standard day to day will be spent in normal workflow: Working as a team to serve our customers means that we are all contributing towards this goal.20%: Other duties assigned by leadership team (e.g knowledge base / process improvement, career development).Contribute to Fanatical Experience: Feedback received by customers showing their appreciation of the Fanatical Support you have directly provided or influencedPERSON SPECIFICATION: Personal:        Previous experience working in a related field or educated to degree level or equivalent. Self-motivated with a strong desire to learn and improve both technical and ‘people’ skills.Strong verbal and written communication skills.Strives or performance improvements in oneself and peers.Leads by example and motivates team members.Organizational skills with the ability to provide quality at pace.Ability to work at a team level as well as an individual level.Ability to interact confidently with more senior / skilled areas of the business.Able to communicate constructive feedback effectively.Ability to adapt to changing business / technology requirements. Technical:           CompulsoryBasic troubleshooting knowledge, specializing in Enterprise Windows OS.Ability to provide increased level of investigation into CPU usage, memory, disk usage using appropriate OS specific tools or commands.Basic understanding of OS specific webhosts and database technologies (e.g. MSSQL / IIS).Intermediate understanding of SSL &amp; DNSIntermediate understanding of Active Directory.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

India

Systems Operations Administrator I - Windows

Acronis

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of hyper-growth and looking for an HR Admin Specialist who is ready to join us in creating a #CyberFit future and protecting the digital world
HR Admin Specialist will act as the point of contact for all employees in the country for all HR Administration related queries. Duties will include maintaining records, preparing documents, and ensuring employees receive adequate support. As a priority, HR Administration Specialist will handle the majority of employee documentation, including contracts, hiring paperwork, payroll preparation.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
<ul>
<li>Administration of benefits</li>
<li>Respond to various employees requests</li>
<li>Takes responsibility for the activities related to HR Administration, including but not limited to processing of hiring, firing, internal transfers, all types of absence, maintaining personnel records, etc.</li>
<li>Maintains employee records including data processing in Workday</li>
<li>Provide assistance in the payroll process by preparing relevant employee information (e.g. all types of absence, sick days and work schedules, etc) as well as maintain physical documents related to this</li>
<li>Prepare and provide different reports</li>
<li>Prepare different kinds of documents proving employee status</li>
<li>Participation in Global HR projects</li>
</ul>
WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)
<ul>
<li>1+ year of proven HR experience on the same or similar role</li>
<li>Readiness to provide HR admin service to the employees on a daily basis</li>
<li>Basic knowledge of the employment law</li>
<li>Proven work experience as an HR Administrator</li>
<li>Organizational skills and ability to priorities</li>
<li>Ability to work independently under minimal guidance</li>
<li>Ability to solve complex problems, take a new perspective on existing solutions</li>
<li>Excellent communication and interpersonal skills</li>
<li>Experience with Workday or other HR software would be considered an advantage</li>
<li>Strong written and verbal English communication skills</li>
</ul>
*Please submit your resume and application in English.
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
WE OFFER
Competitive Benefits
<ul>
<li>Employee recognition and referral bonus programs</li>
<li>Hybrid and flexible working models</li>
<li>25 days paid annual leave</li>
<li>Supplementary health insurance for employees and family members, including dental treatment and childbirth bonus</li>
<li>Monthly sports card for employees and family members</li>
<li>Monthly public transport card</li>
</ul>
Office Benefits
<ul>
<li>Convenient and modern office location in state of the art building including office massage and game rooms</li>
<li>Free parking for cars and bicycles</li>
<li>Free office lunch vouchers</li>
<li>Team-building and social activities</li>
</ul>
Professional Development
<ul>
<li>Global mentorship program</li>
<li>Trainings, certifications and professional development activities</li>
<li>Participation in conferences and seminars</li>
</ul>
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
#LI-MM1

Sofia

HR Admin Specialist

JOB TITLE: Linux Operations Engineer IRESPONSIBILITY:- Monitor alerts and correct issues, or create tickets accordingly. Handle level-appropriate escalation support requests (phone/ticket/chat) according to escalation procedures. As an escalation point, create and maintain customer loyalty by serving customers above and beyond their expectations, exercise judgment in decision-making in order to routinely deliver.FANATICAL SUPPORT. Schedule and coordinate level-appropriate maintenance. Provide basic troubleshooting of system services (i.e., web, API backend services, SSH and DNS). Work as part of a team and interact with our engineering, developer and support groups to identify and correct issues, increase efficiency and improve best practices. Identify operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures. Improve operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinions to product development and engineering teams.KNOWLEDGE/SKILLS/ABILITY: Basic to intermediate knowledge of: OS and distributions, patching, monitoring, backups; RAID, hardware, virtualization, networking, firewalls, load balancing, storage, security, high availability, root cause analysis, systems optimization; APIs, Shell Scripting(python, bash); SSL, Web servers, auth/directory services, caching services ; SSH, HTTP, DNS, FTP, SNMP, SMTP; Intermediate troubleshooting abilities.JOB COMPLEXITY: Works mainly in a reactive or supportive role while they develop their skills and broaden their experience. Executes specific operational tasks to achieve project goals with guidance from senior Rackers. Understands, responds positively, and follows directions provided by senior Rackers. Contributes to internal objectives and actively shares point of view. Focuses on building relationships with Support and Engineering teams. Excellent verbal and written skills. Creative and collaborative team player. Ownership and follow-up skills. Ability to respond effectively under pressure. Attends interdepartmental meetings. SUPERVISION: Operates under general supervision. EXPERIENCE/EDUCATION: This role is generally equivalent in skills/experience to an L3 Linux Systems Administrator in the Support organization. Bachelor’s degree in a technology related field required. At the manager’s discretion, additional relevant experience may substitute for the degree requirement. RHCE/RHCSA/CL210/CL310 or equivalent certification or professional experience. Years of professional experience typically required: 2-5 years. About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Linux Operations Engineer - I

Apply to Administrator Cyber Security Jobs in companies remotely and near you. New Administrator Cyber Security Jobs added daily.

Job Position and Company	Location	Tags	Posted
Citrix Epic HealthCare Engineer III- US at Rackspace	Remote Full Time Administrator
OpenStack Engineer at Rackspace	Full Time Administrator
Systems Operations Administrator I - Windows at Rackspace	Remote Full Time Administrator Windows
HR Admin Specialist at Acronis	Remote Full Time Administrator
Linux Operations Engineer - I at Rackspace	Remote Full Time Administrator Manager

Administrator Cyber Security Jobs

8 Administrator Cyber Security Jobs. Page 3 of 1

5 closed administrator cyber security jobs:

Subscribe to the weekly
Cyber Security Jobs Newsletter

Administrator Cyber Security Jobs

All Cyber Security Jobs

Cyber Security Jobs by Category

Administrator Cyber Security Jobs

8 Administrator Cyber Security Jobs. Page 3 of 1

5 closed administrator cyber security jobs:

Subscribe to the weekly Cyber Security Jobs Newsletter

Administrator Cyber Security Jobs

All Cyber Security Jobs

Cyber Security Jobs by Category

Subscribe to the weekly
Cyber Security Jobs Newsletter